the carer-inclusive workplace accreditation
0300 300 22 33
our charity
Established in 1993, we have been supporting the borough's community of unpaid carers for over 35 years.
We are a mission-focused charity, dedicated to supporting and improving the lives of carers. Working from our beautiful carers centre, and out across the community we provide an entire range of services to meet the needs of carers.
We are a quality approved provider of services, and network partner of the Carers Trust. Our new initiative has been developed to assist employers with retaining and empowering their employees who are also unpaid carers.
our carers centre
A beautiful heritage building full of warmth, friendship and opportunity where everybody knows your name. Alongside our fully staffed reception, lovely walled garden, training spaces, meeting spaces and relaxation areas, you’ll find our charming community café. A place of peace, respite, comfort and home-cooked food.
Casework Support - Specialist Support Peer Support - Activity Programmes - Information Forums - Access to Service Pathways - Respite - Relaxation - Warmth - Friendship - Belonging
our vision
A borough in which every unpaid carer feels respected, held, valued, heard, empowered, included and supported
our mission
To recognise the contribution that unpaid carers make to our society by providing quality services that support them, empower them and give voice to them within their caring role
our values
- We are warm and welcoming
- We believe in what we do
- We are accepting and supportive of diverse need
- We respect and value the customers of our charity
- We place the carer at the very heart of everything we do
- We are creative in our approach to solving problems and meeting the needs of carers
- We respect identity by engaging with the person beneath the caring role
- We recognise that the journey of each carer is unique and personal
- We are holistic in our approach to supporting carers
- We recognise what we do not know, and we continuously learn to improve what we do
- We share our knowledge, experience and expertise with others
- We build trust through integrity, being honest and doing what we say we will
- We bring people and opportunity together
- We value potential, ability and aptitude and grow people into roles
